Our commitment
At Heirpearl, we believe the people who entrust us with their stories deserve a website they can use comfortably — regardless of ability, device or context.
We are continuously working to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the international standard for digital accessibility.
Measures we take
- Semantic HTML and ARIA labels on interactive elements.
- Text alternatives for all meaningful images.
- Color contrast tested to AA standards across our palette.
- Keyboard-navigable menus, forms and product pages.
- Resizable text up to 200% without loss of content.
- Forms with clear labels, error messages and instructions.
- Captions and transcripts on video content where applicable.
Known limitations
Heirpearl is a small team. Despite our best efforts, some parts of our site (third-party widgets, embedded content, legacy PDF documents) may not yet be fully accessible. We are actively working to improve these areas.
If you encounter a barrier, we want to know — your feedback is the most useful tool we have.
Feedback & assistance
If you experience any difficulty accessing content on heirpearl.com, or if you need help completing a purchase, please contact us :
contact@heirpearl.com
We aim to reply within 1 business day and will do our best to provide the information you need in a format that works for you (email, large print, audio description).
Last updated : May 2026.
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